CURRICULUM VITAE

EDUCATION

BFA in Interarts Performance - University of Michigan - Ann Arbor, MI - Graduated April 2016

  • Multidisciplinary fine arts study with practical coursework in the Penny W. Stamps School of Art & Design and the School of Music, Theater, & Dance.

  • Emphasis in theatrical lighting design, studio photography, and video projection installation.

  • Volunteered as Production Manager and Lighting Designer for required showcase performances each semester.

Swami Vivekananda Institute for Indian Studies - Mysore, India - August 2016
Summer Program in Carnatic Music, Dance, and Yoga

  • One-month immersive study of Carnatic vocal music with G.S. Rajalakshmi

High School Diploma - Mount Eden High School - Hayward, CA - Graduated May 2012

  • Advanced Placement courses in Calculus (AB), Art, US Government, and English Language & Composition

EMPLOYMENT HISTORY

People Operations Analyst September 2023 – Current 
Blue Bottle Coffee - Oakland, CA

  • Partnered closely with cross-functional stakeholders on HR data investigations, delivering insights from data.

  • Maintained essential HRIS functionalities and implemented improvements, ensuring compliance with regulatory and company requirements for HR processes, integrations, timekeeping, and payroll

  • Triaged internal support tickets, troubleshot system issues, assisted end users, explored alternative solutions and features, and fulfilled enhancement requests.

Senior People Operations Coordinator March 2023 – September 2023
Blue Bottle Coffee - Oakland, CA 

  • Configured and administered HR processes, notifications, workflows, and basic integrations.

  • Managed, optimized, and updated internal documentation of processes and procedures.

  • Assessed new HRIS features and conducted testing during release cycles.

  • Developed and enabled HRIS dashboards to provide easily accessible, real-time data to leaders in the field.

  • Eliminated I-9 non-compliance fleetwide by improving company process and policy.

People Operations Coordinator November 2021 – March 2023
Blue Bottle Coffee - Oakland, CA

  • Managed employee data and records with a focus on accuracy and compliance.

  • Acted as a point of contact for internal and external inquiries, ensuring adherence to HR policies.

  • Handled sensitive information with confidentiality and discretion.

Barista, Shift Lead, Assistant Cafe Leader November 2018 – November 2021
Blue Bottle Coffee - Oakland, CA

  • Sought to understand guest needs, guiding them to products that meet needs and exceed expectations.

  • Assisted in training & onboarding, modeling positive work culture in a welcoming, poised manner.

  • Ensured appropriate stock of supplies, optimizing utilization and keeping storage organized.

  • Effectively multitasked and delegated to ensure smooth operations in a fast-paced environment.

Stage Manager (Part Time, Voluntary & Project-Based) September 2018 – June 2019
Danville Theater - Danville, CA

  • Collaborated with theatrical teams to plan and execute production of performances.

  • Communicated time sensitive information between management, talent, and production staff.

  • Recorded all details of the performance and rehearsals in an organized system

  • Oversaw the entire show each time it was performed, including calling technical cues during shows.

Barista, Shift Lead June 2017 – August 2018
Mighty Good Coffee - Ann Arbor, MI

  • Carefully crafted coffee, tea, and food offerings following company recipes and industry standards.

  • Radiated warmth and sincerity to welcome guests with hospitality.

  • Properly sanitized food stations and dining areas to meet required safety and presentation guidelines.

  • Supervised staff and delegated tasks as necessary

Barista, Bartender, Server May 2016 – May 2017
Cafe Zola - Ann Arbor, MI

  • Served as a food service worker and trainer in one of the area's most popular brunch restaurants.

  • Complied with all state, Federal, and local health department requirements for safe food handling.

  • Provided excellent customer service to all restaurant guests

  • Crafted beautiful cocktails and espresso drinks, carefully following restaurant recipes and protocol.

  • Supervised front of house staff and ensured smooth and positive guest experience.

President - November 2015 – April 2017
Inter-Cooperative Council at the University of Michigan - Ann Arbor, MI

  • CEO of a 17-property, multi-million dollar non-profit housing cooperative and Chair of the Board of Directors.

  • Planned, scheduled, and facilitated both large board meetings and small committee meetings.

  • Analyzed and updated file management systems with a cross-functional team using Google Workspace.

  • Streamlined procedures around policy updates and handling confidential information.

Previously Interim President (2015), VP for Operations (2015), Board Member (2014-2015, Voluntary)

Stagehand & Camera Operator October 2013–September 2016 (part time work study)
Duderstadt Video Studio, University of Michigan - Ann Arbor, MI

  • Operated HD video cameras in a large studio space, including large and small jibs

  • Assisted in organizing and managing properties and electrics in the studio

Media Assistant September 2014–January 2016 (part time work study)
Information and Technology Services, University of Michigan - Ann Arbor, MI

  • Assisted in developing, editing, and publishing video materials

  • Prepared captioning for videos

  • Assisted in file management for photo, video, and animation media

Barista September 2012 – January 2015 (part time work study)
Beanster’s Cafe at the Student Union, University of Michigan - Ann Arbor, MI

AWARDS & CERTIFICATIONS

Leadership Essentials Program at Blue Bottle Coffee September 2024 - November 2024

  • Development opportunity aimed at individual contributors aspiring to transition into management roles.

  • Weekly self-guided modules and biweekly discussions with peers to deepen understanding of fundamental skills to become an effective leader and change-maker: Team Building, Emotional Intelligence, Talent Development, Strategy, and Continuous Improvement.

Cup Taster’s Champion - Global Coffee Competition at Blue Bottle Coffee July 2023

  • Blue Bottle's Global Coffee Competition celebrates the sensory and technical skills of employees.

  • Masterfully differentiated coffee samples using only gustatory (taste) and olfactory (smell) senses.

TECHNICAL SKILLS

Microsoft Office
Keynote, Pages, Numbers
Google Workspace Super User
Spreadsheet Formulas & Conditional Formatting
Google Admin
HRIS Administration
HRIS Configuration (UKG Ready)
E-Verify Administration
I-9 Compliance
Process Design

COMPETENCIES

Analytics and problem-solving
Emotional Intelligence
Systematic organization
Continuous Improvement
Detail oriented
Talent Development
Creative problem-solving
Workflow efficiency
Meeting facilitation
Prioritization
Enthusiastic learner

INTERESTS

Instant Photography
Bullet Journaling
Houseplants
Hand-brewing coffee
Latte Art
Coffee Extraction Theory
Illustration
Astrology & Astronomy (yes, both!)